Services

Our comprehensive services, centralized location and fast and friendly service allows Alamo Heights to be your minor emergency clinic of choice.

We are a full-service, walk-in clinic offering diagnosis and medical treatment to individuals and families of all ages. The environment includes multiple treatment and exam rooms offering privacy, cleanliness and comfort, with wait times being kept to a minimum.

There is always a qualified emergency physician on-site and most major insurance plans are accepted without a referral.

Service Offerings

Please check the lists to see how we can best help you and your family.

  • Wound repair
  • Abscess drainage
  • Injuries
  • EKGs
  • IV Fluids
  • Fractures
  • Wounds
  • Fever
  • Flu
  • Viruses
  • Direct Hospital Admission
  • Bronchitis
  • Pneumonia
  • Asthma
  • Dislocations
  • Strains
  • Nausea
  • Rashes
  • Allergic reactions
  • Vomiting
  • Diarrhea
  • Lacerations
  • Abrasions
  • Burns
  • Sports Physicals
  • School Physicals
  • Immunizations
  • Splinters
  • X-rays

Insurance &
Accepted Payments

Payment in full is expected at the time services are rendered.
We will gladly submit your bill to the insurance companies listed here.

Payment is dependent on the specifics of the benefit plan, and you could be responsible for a portion of the bill or the entire bill.

We accept cash, credit card, and electronic check and payments made prior to discharge are eligible for a substantial discount.

  • Accountable Health Plans
  • AETNA
  • Blue Cross Blue Shield
  • CIGNA
  • Beech Street
  • Coastal Comp Health
  • Direct Care Elder Health Texas
  • Employer's Health Network
  • First Health
  • Galaxy Health Network
  • Great West Healthcare of Texas
  • Health Payers Organization
  • Health Smart Preferred Care
  • HUMANA
  • Integrated Medical Systems
  • MedCorp Southwest
  • Medical Control
  • MEDICARE
  • Multiplan / Choice One / Admar / Pro America
  • Private Healtcare Systems (PHCS)
  • Rockport Healthcare Group Worker's Comp
  • San Antonio Employer's Health Alliance
  • TX True Choice / Ethix Southwest
  • TRICARE
  • United Healthcare
  • USA Managed Care

Frequently Asked Questions

Answers to our FAQ's can be found here. Don't hesitate to call for any other reason.

Q

When should I come to Alamo Heights Minor Emergency Clinic versus going to the emergency room or my primary doctor?

A

Our medical providers have specialty training and experience in Emergency Medicine. In general, if you have an acute medical problem, and you do not require the assistance of an ambulance, we should be able to provide appropriate medical care with courtesy and excellence. There are circumstances in which patients are better served in a hospital based facility or in another specialty based facility, and our medical providers make that decision based on the specifics of the medical situation.

Q

Do you prescribe refills for medications written by another physician?

A

Refills of medication are usually gladly prescribed after an evaluation by the medical provider, however, there are some rare instances when refills may not be prescribed depending on the specific medical situation. Examples may include medications not routinely prescribed by physicians trained in Emergency Medicine and controlled substances requiring triplicate prescriptions.

Q

Who do I contact with questions regarding my bill?

A

Due to the ever-increasing governmental regulation and billing complexity, billing services are provided by an independent billing corporation. Any and all questions regarding your bill should be directed to Triquetra Healthcare Services at 210-858-8522 phone or 210-543-8299 fax.

Q

Do I need to make an appointment?

A

We do not take appointments. Patients will generally be seen in the order that they arrive on a first-come, first-treated basis. However, we frequently evaluate and treat patients that require urgent evaluation. Patients with potentially serious medical complaints will be seen as quickly as possible regardless of arrival time.

Q

Can I be treated if I don't have medical insurance? How much can I expect to pay for treatment if I do not have medical insurance?

A

We are happy to treat patients without medical insurance, and we actually prefer direct payment for many reasons. The cost varies widely depending on the services rendered, and it is always less expensive when the payment is made on the same day as the visit due to significant discounts that can be given for prompt payment. An initial evaluation by the physician generally costs $95-$145 depending on the complexity of the medical problem and the treatment rendered. Lab tests, xrays, and procedures will add to this cost.

Q

Do you accept Medicaid?

A

We do not accept Medicaid.
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